PRIVACY POLICY

This policy explains how we may collect, use, share and process your personal data in accordance with the Personal Data Protection Act 2010 ("Act") when we offer our services – tours, travel, cruise, hotels, events, meetings, and related products and services – through our person-to-person interaction or via our websites, mobile applications, or other online and offline means.

PERSONAL DATA WE MAY COLLECT FROM YOU
We collect information about you in connection with your booking, use, purchase or inquire about our services. The personal data includes but not limited to the following:
Name | Gender | Date of Birth | Home address or correspondence address | Payment details, including credit card and banking information | Contact details, including contact name, telephone number or email address | Information for the verification of identity, identity card number or passport number | Photos, Videos | Dietary requirements | Medical reports/records or information relevant to your travel arrangements

Travel Details, including:
Flight information - flight number, arrival and departure time | Intended check-in and check-out dates | Number of rooms required | Pick-up and drop-off dates & time | Personal details of all passengers, including name, date of birth, nationality, gender, telephone number, email address and passport number.

HOW WE COLLECT YOUR PERSONAL DATARS
We may collect personal data either from you, from your authorized representatives, from third parties, or from publicly available sources which may include but not limited to the following:
When making a reservation with us | When you visit our website | When you contact us in person | When we contact you in person | When we collect information about you from third parties | When you interact with us via social media such as Facebook, Twitter, and Instagram | Via contractual agreement or arrangement | Via telephone, fax, online chat and email | Via any online sites owned and managed by Majestic Leisure & Tours Sdn Bhd | Via third parties travel agents, travel aggregators, online portals, and alike.

HOW WE USE YOUR PERSONAL DATA
The personal data collected from you shall be used for the following purposes:
Book your travel, tours, cruise and related products and services | Organize events, meetings and exhibitions | Prepare itineraries, invoices and process transactions | Communicate with you about our products and services | Provide customer service and support | Provide updates and analyze trends and site usage to enhance our marketing and promotional efforts | Improve our content, service and product offerings | For daily operation and administration of services and facilities in relation to the products provided to you | For any other purposes that is required or permitted by any law, regulations, guidelines and/or relevant regulatory authorities.

DISCLOSURE OF PERSONAL DATA TO 3RD PARTIES
Majestic Leisure & Tours Sdn Bhd collects, uses and discloses your personal data only for the purposes as stated in Clause 3 above. We do not share, sell or distribute your personal data with unrelated third parties, except for processing your travel and tour arrangements. We may disclose your personal data to our business partners, associates and third-party service providers (in or outside Malaysia) when reasonably necessary, and on a need-to-know basis. Disclosure of your personal information may include but not limited to the following:

- To process and complete your travel and tour arrangements, your information is provided to third parties including service providers such as the airlines, hotels, tour and transport operators, cruise operators, destination management companies, travel insurance agencies and third-party intermediaries (for example, credit card companies and banks) as deemed essential whenever you purchase Majestic Leisure & Tours Sdn Bhd travel and tour products and services.
- As and when required by relevant law to disclose the personal Information.

COOKIES AND OTHER WEB TECHNOLOGIES IN OUR WEBSITE
Majestic Leisure & Tours Sdn Bhd maintains reasonable administrative, technical and physical security measures to protect your personal data from unauthorized access and use. Our employees have been trained to handle such data properly and in accordance with our security protocols and strict standards of confidentiality.
We shall store and/or retain all personal data only for as long as required for the fulfillment of the purposes or pursuant to any legal obligation imposed upon Majestic Leisure & Tours Sdn Bhd in the course of provision of the travel and tour products and services or by virtue of any applicable law that may from time to time be in force.

HOW TO CONTACT US
If you have any feedback or query in relation to the protection of your personal data, please contact us at info@majesticleisure.my